Boring Stuff
Refunds / Returns
Refunds / Returns / Exchanges
***UNLESS FAULTY, STORE CREDIT WILL BE ISSUED FOR CHANGE OF MIND RETURNS***
To return a purchase, your item(s) must meet the following criteria:
Be returned within 14 days of your delivery date
Be in its original, unused, unaltered and unwashed condition
Be returned with original tags and packaging
Mutimer reserves the right to reject returns which do not comply with our return policy. Returns that fail to comply with our policy may be sent back to the original shipping address at our discretion.
AUSTRALIA RETURNS
Mutimer provides returns for customers from Australia no later...
Privacy Policy
Privacy policy
Your privacy is of great importance to us and we handle and protectyour data accordingly. Below, we have outlined all the ways we use your information and why it is necessary to do so. We value your security as much as we value your custom and are fully committed to preserving your privacy.
If you have any questions regarding how we use your data and the steps we take to protect your privacy, please send your query to contact@mutimer.co and we will be happy to help you.
How your information is used
The...
Shipping Policy
Shipping
HOW LONG UNTIL MY ORDER IS DISPATCHED?
We aim to process and ship all orders within 1-4 business days of purchase. This time is subject to change due to the nature of production and heavy order volumes.
HOW LONG UNTIL MY ORDER IS DELIVERED?
Zone 1 - Australia, New Zealand | 4-6 working days
Zone 2 - North America, Western Europe, Asia and the Pacific | 8-15 working days
Zone 3 - Rest of the world | 10-15 working days